JOBS & VOLUNTEER OPPORTUNITIES

Job Title: Cleaning Specialist
Employment Type: Temporary (6 Months) | 20–40 hours per week
Compensation: $27.50 / hour
Reports To: Manager of Clean Operations

Position Summary

The Cleaning Specialist plays an integral role on our Clean Operations team, serving as a key ambassador and steward for the Tenderloin community. In this dynamic, public-facing role, you will help enhance the physical environment, support neighborhood vitality, and foster positive community connections across assigned neighborhood blocks and special projects. Working as part of the Tenderloin Community Benefit District (TLCBD) team, this position collaborates across community initiatives and municipal partnerships to maintain high standards of safety, care, and cleanliness throughout the neighborhood.

Primary Responsibilities

• Core Duty: Primary focus includes operating commercial-grade pressure-washing equipment up to 8 hours a day to maintain clean outdoor public surfaces.
• Equipment Operation: Safely and effectively operate pressure washers and specialized tools to clean a variety of outdoor surfaces.
• Chemical Safety: Apply degreasers and chemical removal agents in strict compliance with manufacturer product labels and safety guidelines.
• Vehicle Safety: Drive company vehicles safely while adhering to all traffic laws and local regulations.
• Equipment Maintenance: Keep all assigned tools, machinery, and vehicles clean, organized, and properly maintained.
• Safety Protocols: Follow all safety and biosecurity protocols, strictly wear required PPE, and maintain active situational awareness of hot water and machinery in relation to co-workers and the public.

Qualifications & Requirements

• Age & Driving Record: Must be at least 18 years of age with a clean driving record.
• Physical Stamina: Ability to stand, walk, stoop, and bend for up to 8 hours a day while performing pressure washing and outdoor maintenance.
• Environmental Working Conditions: Ability to work comfortably outdoors across varying weather conditions.
• Availability: Capability to work up to 40 hours per week, including possible weekends.
• Compliance & Screening: Must show proof of COVID-19 vaccination per TLCBD policy and successfully pass a background check.

About Tenderloin Community Benefit District (TLCBD)

Founded in 2005, the Tenderloin Community Benefit District (TLCBD) is a dynamic nonprofit organization based in San Francisco, CA. Our core purpose is to lead the evolution of the Tenderloin neighborhood into a vibrant community for ALL. Grounded in values of connection, respect, responsibility, and courage, we work relentlessly to provide a clean and safe environment for residents and visitors. Through community partnerships and city collaboration, our programs include Clean Team, Neighborhood Pride, Economic Opportunity, Inviting Space, Safe Passage, Youth Voice, and the Tenderloin Camera Network. Learn more at TLCBD.org.

Commitment to Equity in Hiring

TLCBD is dedicated to serving a richly diverse, dynamic, and predominantly low-income community of color. We believe our team must reflect the community we serve, and we actively work to build an equitable organization by eliminating employment barriers. We strongly encourage members of the BIPOC, LGBTQIA+, and local Tenderloin communities to apply. TLCBD is an at-will, equal opportunity employer.

How to Apply

Please submit your cover letter and resume to Carla Solis at carla.solis@tlcbd.org.

Job Title: People & Culture Coordinator
Position Tax Status: Hourly/Full-Time
Pay Range:  65K-75K (based on experience and qualifications)
Reports to:  Director of People and Culture

Position Description

TLCBD’s People and Culture Department provides leadership for the organization in areas of talent recruitment, employee experience, organizational compliance with employer mandates and regulations, and staff learning and development. Daily operations include a broad range of activities including recruitment and hiring, onboarding and offboarding, processing payroll, administering benefits, maintaining data records, providing employee support, and performing administrative duties that support general office functions.

The People & Culture Coordinator reports directly to the Director of People and Culture and coordinates and supports the department’s function to foster a positive, efficient, and effective work environment.

Responsibilities

• Triage and respond to employee inquiries and concerns per organizational policies and procedures and/or escalate to management when additional resources are required
• Coordinate and support recruitment and hiring processes including posting open positions, managing incoming applications, screening candidates, scheduling interviews, checking references, and maintaining all records relevant to this process
• Maintain updated and accurate employee information records on Paycor, Paylocity, and other HR databases confidentially
• Assist with quality control on timeliness and accuracy of staff timesheets to ensure timely payroll processing twice monthly
• Provide administrative support for department-led initiatives and projects such as compliance audits, annual staff performance reviews, staff anniversaries, organization annual pics, etc.
• Coordinate website updates for the Office of People and Culture with third party vendors
• Coordinate employee separation and offboarding process including exit interviews, final payroll coordination, recovery of company assets, and maintaining relevant records such as resignation notices and termination documentation
• Support with employee benefits administration including changes to employee enrollment status, open enrollment, workers compensation, retirement, onboarding, and offboarding
• Support with new employee onboarding to ensure a positive and integrated experience for new employees such as new hire orientation, benefits administration, Paycor set up and training, etc.
• Support compliance as related to employment and labor laws Cal\OSHA regulations, FMLA, and other types of employment leaves
• Process departmental invoices with vendors, reconcile corporate credit card charges for HR, and other accounting administrative tasks for the department
• Assist with general office duties such as general phone calls, email inquiries, coordinating visitor access, etc.

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience of having worked 2+ years in human resources
• Experience working with HRIS and payroll systems such as Paycor, Paylocity, ADP, etc. or other databases to manage large amounts of dynamic data
• Bilingual proficiency in Spanish with the ability to interact meaningfully, conduct presentations, and translate documents
• Proficiency with Google Workspace or equivalent such as Microsoft Office Suite (Excel, Word, Outlook) and other digital engagement platforms such as Zoom, Canva, etc.
• Ability to manage and protect confidential information especially with regards to compliance and regulations
• Demonstrated success in following through and completing projects in a timely manner with keen attention to details
• Excellent written communication skills for maintaining policy updates, drafting memos, preparing presentations, and email business communication
• Excellent verbal communication and interpersonal skills to effectively engage a broad range of stakeholders including employees, contractors, vendors, and visitors
• Punctual and reliable in-office attendance with remote work permissible upon approval from manager on case by case basis
• Ability to prioritize and manage multiple projects simultaneously
• Willing to take initiative and ownership of projects
• Ability to routinely and independently exercise sound judgment in making decisions

Preferred Qualifications

• Familiarity with San Francisco’s Tenderloin community or similar communities challenged by socioeconomic marginalization and public health challenges
• Experience working in a nonprofit environment supporting employees who are developing their skills, reentering the workforce, and/or participating in job training opportunities

In compliance with TLCBD policies, all employees must show proof of up-to-date vaccinations for Covid 19. This individual will be required to pass a background check.

(TLCBD is an at-will employer)

TLCBD Overview:

Founded in 2005, the Tenderloin Community Benefit District (TLCBD) is a dynamic nonprofit organization based in San Francisco, CA. Our core purpose is: To lead the evolution of the Tenderloin neighborhood into a vibrant community for ALL. Grounded in values of connection, respect, responsibility, and courage, we work relentlessly to provide a clean and safe environment and positive experience for visitors and residents. Through strong community partnerships and supportive collaboration with city agencies, our team leads the day-to-day operations of programs inclusive of Neighborhood Pride, Economic Opportunity, Inviting Space, Safe Passage, Clean Team, Youth Voice, and the Tenderloin Camera Network. Visit us at www.TLCBD.org to learn more.

TLCBD’s Commitment to Equity in Hiring:

As a platform for empowerment, advocates, and responsive local stewards, TLCBD is dedicated to the neighborhood we serve – a richly diverse, dynamic, for a low-income community of color. When recruiting for our team, we believe it is important that our organization is reflective of the many dimensions of diversity represented in the Tenderloin. We strive for equity for the Tenderloin neighborhood, and we actively work to build an equitable organization – eliminating barriers to employment to reach every level of leadership at TLCBD.

We encourage members of the BIPOC, LGBTQIA+, and all Tenderloin communities to apply. TLCBD is for the community and by the community, and we encourage direct community engagement, as together we continue to lead the evolution of the Tenderloin neighborhood into a vibrant community for all.

Please submit cover letters and resumes on Indeed: https://www.indeed.com/job/people-culture-coordinator-f96e7e8f22c0feee

Any questions can be directed to Carla Solis, Director of People & Culture at carla.solis@tlcbd.org

Title: Controller
Employment Status: 40-hour full-time, Exempt
Compensation: $120,000 – $135,000
Reports to: Chief Operating Officer

Position Summary:

Reporting to the Chief Operating Officer (COO), the Controller will be responsible for oversight of all finance, accounting and reporting activities. The position is a key member of TLCBD’s senior leadership team and will be involved in supporting presentations to the Board and Board committees (i.e. finance, audit).

The Controller will lead all day-to-day finance operations of a budget of more than $11 million and supervise accounting staff and contractors/vendors. This position will have functional responsibility over accounting, accounts payable, accounts receivable, payroll, and grants administration. The Controller will ensure that TLCBD has the systems and procedures in place to support effective program implementation and conduct flawless audits. The Controller will work closely with program leaders and their teams, not only to educate them regarding finance and accounting procedures but also to explore how the finance function can support program operations.

This position will partner with the CEO, COO, senior leadership, People & Culture (P&C) and information technology (IT) staff to enhance and improve integration with Finance, P&C, and IT functions. This position will also collaborate with programs, fundraising, and contracts management to develop budget models and produce accurate and timely finance data for invoicing and reporting.

Core responsibilities (and other duties as assigned):

Financial Management

• Effectively communicate and present critical financial matters to the CEO, Board of Directors, and other key internal stakeholders including senior leadership including preparation of monthly, quarterly and annual financial reports, revenue to expenses, balance sheet, cash flow statement, and revenue forecasting, financial run-rate projections, and fund gap analysis
• Lead and coordinate all audit activity including liaising with external auditors, CEO, COO, Board of Directors, Finance Committee, and Audit Committee
• Support TLCBD’s executive leadership in the annual budgeting and planning process; administer and review all financial plans, compare to actual results and with a view to identify, explain, and correct variances as appropriate in collaboration with budget owners
• Manage organizational banking, cash flow, and forecasting; continuously collaborate with senior leadership to assess the financial efficacy of program operations and establish finance and administrative systems to support program operations
• Oversee all financial, project, program and grants accounting; ensure that expenditures are consistently aligned with grant and program budgets throughout the grant/fund period; collate financial reporting materials for government, corporate, and foundation grants for timely invoicing and reporting
• Develop and maintain relevant standard operating procedures for department business policies and accounting practices and processes
• Oversee all accounts, ledgers, and reporting systems ensuring compliance with appropriate GAAP standards and regulatory requirements
• Maintain internal control and safeguards for receipt of revenue, costs, and program budgets and actual expenditures to mitigate risk; follow cost allocation principles and maintain current and accurate allocation methodology
• Oversee selection and implementation of finance systems to improve efficiency and efficacy for daily operations and in anticipation of organizational growth

Team Leadership

• Leverage strengths of the current finance team members, help to clarify roles and responsibilities and develop and implement training programs in order to maximize and reach optimal individual and organizational goals
• Provide leadership in strengthening internal communications with staff at all levels throughout the organization; create and promote a positive and supportive work environment
• Oversee education and training for senior and program leadership and on systems, processes, and tools required to support the organization’s financial health and regulatory compliance

Qualifications & Experience:

• Minimum of a BA in finance, accounting, economic/business or related field; CPA and/or MBA strongly preferred.
• At least 10 years of progressively responsible accounting and financial responsibility with some experience in similarly-sized nonprofit organizations
• Experience supervising finance staff through developing and managing clear roles and responsibilities and providing coaching and training to maximize and reach optimal individual and organizational goals
• Strong interpersonal and communication skills; experience in effectively communicating key data, including presentations to senior management, board or other outside partners
• Solid experience coordinating audit activities and managing reporting, budget development and analysis, accounts payable and receivable, general ledger, payroll, and accounting for investments
• Ability and desire to translate complex financial concepts to individuals at all levels including finance and non-finance managers
• Keen analytic, organization and problem solving skills which allows for strategic data interpretation to support and enable sound decision-making
• Experience developing financial reporting for various internal and external stakeholders including revenue to expenditure reports, cash flow statement, forecasting, and gaps analyses
• Track record in grants management including multi-year and multi-program funding from government entities (e.g. federal, state, city, county) and private philanthropic grants and donor funds with a strong understanding of financial regulations and best practices
• Technology savvy with experience selecting and overseeing software installations and managing relationships with software vendors; advanced knowledge of accounting and reporting software
• Adept and experienced with financial accounting systems such as QuickBooks and accounts payable systems such as com or equivalent systems
• Experience with lease management is preferred

This individual is also required to pass a background check. TLCBD is an at-will employer.

TLCBD Overview

Founded in 2005, the Tenderloin Community Benefit District (TLCBD) is a dynamic nonprofit organization based in San Francisco, CA. Our core purpose is: To lead the evolution of the Tenderloin neighborhood into a vibrant community for ALL. Grounded in values of connection, respect, responsibility, and courage, we work relentlessly to provide a clean and safe environment and positive experience for visitors and residents. Through strong community partnerships and supportive collaboration with city agencies, our team leads the day-to-day operations of programs inclusive of Neighborhood Pride, Economic Opportunity, Inviting Space, Safe Passage, Clean Team, Youth Voice, and the Tenderloin Camera Network. Visit us at TLCBD.org to learn more.

TLCBD’s Commitment to Equity in Hiring

As a platform for empowerment, advocates, and responsive local stewards, TLCBD is dedicated to the neighborhood we serve – a richly diverse, dynamic, and predominantly low-income community of color. When recruiting for our team, we believe it is important that our organization is reflective of the many dimensions of diversity represented in the Tenderloin. We strive for equity for the Tenderloin neighborhood, and we actively work to build an equitable organization – eliminating barriers to employment to reach every level of leadership at TLCBD. We encourage members of the BIPOC, LGBTQIA+, and all Tenderloin communities to apply. TLCBD is for the community and by the community, and we encourage direct community engagement, as together we continue to lead the evolution of the Tenderloin neighborhood into a vibrant community for all.

How to apply: You can apply directly on Indeed. Please submit a cover letter and resume.

https://www.indeed.com/job/controller-c0cbe3e9cdb18033

Any questions can be directed to Carla Solis, Director of People & Culture at carla.solis@tlcbd.org